Doogle FAQ's

FAQ's

1. What is Doogle?

Doogle is an India-focused digital data marketplace that helps businesses, professionals and other users discover structured Company Data and People Data organized by category, industry and location. Doogle is intended as an information and business-intelligence resource for legitimate business, professional, research and related purposes.

2. What type of data is available on Doogle?

Doogle may provide structured datasets relating to companies, businesses, professionals, industries, categories and locations. The availability of particular datasets may vary according to the information currently offered on the Platform.

3. Does Doogle provide Company Data?

Yes. Doogle provides access to Company Data organized according to categories, industries and locations. Users can select the type of Company Data they require before purchasing.

4. Does Doogle provide People Data?

Yes. Doogle provides professional/People Data organized according to relevant categories, industries and locations. Users should independently determine whether the intended use of such information is lawful and appropriate.

5. Which locations are covered by Doogle?

The website currently presents coverage across 28 Indian states, with Company and People Data and city-wise availability shown according to the datasets available on the Platform. Availability may vary by category and location.

6. How does Doogle work?

Doogle follows a simple digital purchasing process:
SELECT → PAY → DOWNLOAD
You select Company Data or People Data, choose the relevant category, industry and location, complete payment and receive access to the selected digital dataset.

7. What should I check before purchasing?

Before payment, carefully review the data type, Company/People Data selection, category, industry, location/state, dataset description, quantity or scope, price and any dataset-specific conditions. The purchaser is responsible for selecting the appropriate dataset before completing the transaction.

8. Can I purchase data for my business?

Yes, provided your intended use is lawful and complies with applicable laws, privacy requirements, third-party rights and the Doogle Terms and Policies.

9. Can individuals purchase data?

Yes, provided the individual has the legal capacity to enter into the transaction and agrees to the applicable Doogle policies and lawful-use requirements.

10. Can a company purchase data through its employee or representative?

Yes. Where a purchase is made on behalf of a company or organization, the person completing the transaction represents that they have authority to accept the applicable Terms on behalf of that entity.

DATA QUALITY & SOURCES

11. Where does Doogle's data come from?

Information may originate from publicly available information, commercial sources, data partners, lawful information sources, compiled or structured information and third-party submissions. Doogle may organize, classify, structure or compile information into commercially useful datasets.

12. Does Doogle create every piece of information in a dataset?

No. Doogle may organize and structure information obtained from different sources and does not represent that it is the original creator of every underlying data point.

13. Is every data point guaranteed to be accurate?

No. Information can change over time. Doogle does not guarantee that every data point will always be accurate, complete, current, updated, error-free, independently verified or suitable for a particular purpose. Purchasers should independently evaluate information before relying upon it.

14. Is Doogle responsible if information becomes outdated?

Information may change after a dataset is compiled. Doogle does not guarantee that information will remain current indefinitely. Purchasers are responsible for independently evaluating information before using it.

15. Does Doogle guarantee that a company listed in the data is still operating?

No. Doogle does not control whether a business continues operating, whether its contact information remains active or how third parties subsequently change their information.

16. Does Doogle guarantee that a person listed in the data will respond to me?

No. Doogle does not control whether a person responds to communications or how a purchaser subsequently interacts with a person or business identified in a dataset.

17. Does Doogle guarantee leads or customers?

No. Doogle does not guarantee leads, customers, sales, revenue, partnerships, investments, conversions, responses, profits or business growth. The purchaser independently decides whether a dataset is suitable for their intended purpose.

18. Can Doogle guarantee business success after purchasing data?

No. Data is provided as an information and business-intelligence resource. Any business result depends on factors outside Doogle's control, including the purchaser's strategy, communication, market conditions and subsequent use of the information.

19. Is Doogle providing professional advice?

No. Doogle does not provide legal, financial, investment, tax, medical, regulatory or other professional advice. Information obtained through the Platform should not be treated as professional advice.

20. Can I rely on Doogle's data without independently checking it?

Purchasers should independently evaluate information before relying upon it. The Platform does not provide an absolute guarantee regarding accuracy, completeness, timeliness, reliability or fitness for a particular purpose.

PURCHASE, DOWNLOAD & LICENCE

21. What exactly am I purchasing?

You are purchasing the applicable access, download or licence rights specified for the selected dataset. Unless expressly stated otherwise, purchasing a dataset does not transfer ownership of the underlying information or Doogle's intellectual property.

22. Does purchasing a dataset mean I own the entire database?

No. Purchase does not automatically transfer ownership of the underlying information, Doogle's intellectual property or third-party intellectual-property rights.

23. Can I resell the data I purchase?

No, unless Doogle has expressly authorized such use in writing. Purchasers must not resell, commercially redistribute or otherwise exploit the dataset outside the rights granted for the purchase.

24. Can I upload the purchased dataset to another website or database?

Not without written authorization from Doogle. Complete datasets may not be publicly uploaded, published, commercially redistributed or used to create a competing database or marketplace.

25. Can I create my own competing data marketplace using Doogle data?

No. Unless specifically authorized in writing, purchased datasets may not be used to create a competing commercial database or data marketplace.

26. What happens after I complete payment?

Following successful payment, the selected digital dataset may be made available for download. The purchaser then becomes responsible for the downloaded information and its subsequent use.

27. Can I download the data more than once?

Download access is subject to the specific dataset, Platform functionality and applicable purchase terms. Purchasers should maintain appropriate copies after receiving their digital dataset.

28. What if I select the wrong dataset?

The purchaser is responsible for selecting the correct state, city/location, category, industry, Company Data, People Data and quantity before payment. Where the dataset has not been accessed or downloaded, Doogle may, at its reasonable discretion, consider a correction or replacement request.

29. What if I accidentally purchase the same dataset twice?

Contact Doogle immediately with the relevant order numbers. If Doogle verifies a genuine duplicate transaction and the duplicate dataset has not been accessed or downloaded, Doogle may consider cancellation or an appropriate refund.

30. What if I pay but cannot access my dataset because of a technical problem?

Contact Doogle with your order/reference and transaction details. Depending on the circumstances, Doogle may restore access, provide a replacement download, provide equivalent access or, where appropriate, process a refund.

REFUNDS & CANCELLATIONS

31. Are Doogle data purchases refundable?

Because Doogle primarily provides digital datasets that may be delivered immediately, purchases are ordinarily final once the dataset has been accessed, unlocked, delivered or downloaded, subject to mandatory rights available under applicable law.

32. Can I get a refund simply because I changed my mind?

Ordinarily, no. Change of mind, no longer requiring the dataset, purchasing more data than required or failing to use the dataset does not ordinarily create a refund entitlement, subject to applicable law.

33. Can I get a refund if the data does not generate customers?

Ordinarily, no. Doogle does not guarantee leads, customers, sales, revenue, profits, business opportunities or other commercial outcomes.

34. Can I get a refund if I don't like the data after downloading it?

Ordinarily, no. Once digital data has been accessed or downloaded, Doogle may not be practically able to recover the delivered information. Commercial dissatisfaction by itself does not ordinarily establish a refund entitlement.

35. Is there a refund after downloading the dataset?

Ordinarily, no, subject to applicable law. Accessing, unlocking, receiving the download link, downloading, receiving digitally, storing or otherwise obtaining access to the information may constitute completed digital delivery.

36. What if the downloaded file is corrupted?

If a file is technically corrupted or materially incomplete because of a Doogle-side delivery problem, Doogle may first attempt to regenerate the file, provide a replacement, restore download access or use another delivery method. A refund may be considered where the problem cannot reasonably be rectified.

37. Does submitting a refund request guarantee a refund?

No. Submission of a refund request does not automatically mean that a refund is approved. Doogle reviews eligible requests using transaction, payment, access/download, delivery, technical and other relevant records, together with applicable contractual terms and law.

38. What information should I provide when requesting a refund?

A refund request should include your full name, registered email/mobile number, order/reference number, purchase date, dataset purchased, payment reference, reason for the request and supporting evidence where applicable.

39. What if I initiate a chargeback after receiving the data?

Purchasers are requested to contact Doogle first and provide an opportunity to investigate the transaction. Where an unjustified chargeback is initiated after access to a purchased dataset, Doogle reserves all rights available under applicable law and payment-provider rules.

40. What happens if Doogle suspects payment fraud?

Doogle may suspend access, investigate the transaction and take appropriate action where it reasonably suspects payment fraud, stolen payment credentials, unauthorized transactions, account compromise, identity misuse or other fraudulent activity.

PRIVACY, LAWFUL USE & PURCHASER RESPONSIBILITY

41. Does purchasing People Data give me unlimited permission to use it?

No. Purchasing access does not provide unrestricted permission to use, disclose, contact, profile or otherwise process personal information unlawfully. The purchaser remains responsible for determining whether the intended use complies with applicable privacy and data-protection requirements.

42. Who is responsible for how purchased data is used?

The purchaser is responsible for how the purchased data is subsequently used, stored, modified, analyzed, distributed or communicated. Doogle does not control the purchaser's subsequent use of downloaded information.

43. Can I use Doogle data for spam or harassment?

No. Purchased information must not be used for fraud, scams, identity theft, harassment, stalking, threats, unlawful surveillance, unlawful profiling, impersonation, discrimination, spam or other unlawful purposes.

44. Can I use the data for unlawful marketing or communications?

No. Purchasers must independently ensure that their communications and marketing activities comply with applicable laws, privacy requirements, consent requirements and third-party rights.

45. What happens if a purchaser misuses the data?

Doogle may suspend or terminate access where misuse is suspected or identified. Purchasers may also be responsible for consequences arising from their own unlawful use, redistribution, communications or other conduct.

46. Can Doogle be held responsible for what I do with the data after downloading it?

Doogle does not control the purchaser's subsequent use of downloaded information. The purchaser is responsible for their own decisions, communications, marketing, data processing, storage, disclosure, redistribution, customer interactions and subsequent use.

47. What if my use of the data causes a complaint from another person or business?

The purchaser is responsible for their own use of the information and must comply with applicable law and third-party rights. Where a claim arises from the purchaser's own misuse, unlawful processing, communications, redistribution, fraud or other unlawful conduct, the purchaser's indemnification obligations under the Doogle Terms may apply.

48. Does Doogle guarantee complete protection against cyberattacks?

Doogle may implement reasonable technical and organizational measures to protect information, but no internet-based system can guarantee absolute security against every cyberattack, unauthorized access, system failure or technical incident.

LIABILITY, LEGAL PROTECTION & DISPUTES

49. Is K. Vivekananda Babu personally responsible for every dispute involving Doogle?

Doogle's Terms and Privacy Policy provide that, to the maximum extent permitted by applicable law, contractual claims concerning the Platform should be directed to the appropriate Doogle operating/business entity rather than personally against an individual founder, director, employee or representative. K. Vivekananda Babu is not intended to be personally responsible for the independent acts, omissions or unlawful conduct of purchasers, users, data sources, vendors or other third parties, except where applicable law expressly imposes personal liability.

50. Where will contractual disputes relating to Doogle be handled?

The Doogle Privacy Policy provides that, subject to applicable law and mandatory statutory jurisdiction, contractual disputes between the purchaser/user and the Doogle operating entity are intended to be subject to the jurisdiction of the competent courts at Hyderabad, Telangana, India. Where mandatory law provides a different consumer forum, regulator, statutory authority or other competent forum, that mandatory forum will prevail.

Recommended FAQ Disclaimer at the Bottom

Important Notice: These FAQs are provided for general information and convenience only and do not replace the Doogle Terms & Conditions, Privacy Policy, Data Usage Policy, Refund & Cancellation Policy or applicable Purchase/License Terms. In the event of any inconsistency between these FAQs and the applicable legal policies or purchase terms, the applicable legal policies and purchase terms shall prevail.

By accessing, registering, purchasing, downloading or using any Doogle dataset, the user/purchaser confirms that they have reviewed and accepted the applicable Doogle policies and agrees to comply with all applicable laws. The purchaser remains responsible for the lawful use of purchased information and for their subsequent decisions, communications, processing, storage, disclosure and use of the data.